Activate New Card
Call 800-992-3808 to activate your card.
Lost/Stolen Card
Please report lost or stolen ATM cards and Visa Debit Cards immediately!
Call us during regular business hours at 402-387-2381 and we will cancel the compromised card to reduce the chance that it will be used improperly.
After regular business hours, call our 24-hour Fraud Protection Service at 1-866-414-0485.
Fraud/Dispute on Card
Please call our Dispute Center at 1-866-414-0489.
Lost/Stolen Checks
To report lost or stolen checks, call us during regular business hours at 402-387-2381, or visit your local branch office to place a stop payment order on lost or stolen checks. This will protect your account in the event the checks are improperly presented for payment. Certain information is required, and a small fee may apply.